Catchpoint provides a multi-layered view into the performance of the entire service delivery chain involved in connecting your employees to Salesforce, so you can proactively remediate outages and slowdowns before they impact your entire workforce.
Using real-time analytics from Catchpoint’s public monitoring network, you can instantly detect network, service, and infrastructure problems from global locations before they impact your entire workforce
Monitor performance from the vantage point of the user’s device by combining a browser extension with a lightweight application that runs in the background of an employee’s workstation.
Monitor trends in performance over time. Does Salesforce slow down during critical time periods such as quarter-end.