Gartner Report: How to Monitor and Troubleshoot Remote Workers' Application Performance
As organizations redefine "end-to-end monitoring" needs in a work from anywhere world, digital experience monitoring solutions providing visibility across both application and network layers grow in demand.
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What We Believe You'll Learn from Reading
Why Work Setting Segmentation Helps IT Support Reduce MTTD
How to Evaluate Digital Experience Monitoring Vendors
Where Industry Analysts Expect IT Market Growth
According to Gartner, "By 2024, 40% of enterprises will have extended their Digital Experience Monitoring to also include select home workers, up from less than 1% in 2020.”1
Download How to Monitor and Troubleshoot Remote Workers' Application Performancefor Gartner recommendations on how to create remote employee persona groups to determine monitoring and troubleshooting and what capabilities to consider when sourcing digital experience monitoring solutions.
Additional topics covered in this report include:
How to establish monitoring requirements at work from anywhere organizations
How to source all-in-one application and network monitoring solutions
How to prioritize IT support incident response based on criticality of business persona and role
Source: Gartner, How to Monitor and Troubleshoot Remote Workers' Application Performance, Bjarne Munch, Padraig Byrne, Josh Chessman, Lisa Pierce, 23 March 2021.
Catchpoint has masterfully solved the elusive ‘one pane of glass’ as it relates to monitoring and performance. Their platform simplifies the most complex performance, availability, and monitoring metrics and diagnostics, which enables us to focus our time where it matters for our business and our customers. The value you receive from the platform and their customer service more than pays for itself."
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How Catchpoint Monitors Remote Employee Experiences
1 Source: Gartner, How to Monitor and Troubleshoot Remote Workers' Application Performance, Bjarne Munch, Padraig Byrne, Josh Chessman, Lisa Pierce, 23 March 2021.
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