Gartner Market Guide for Digital Experience Monitoring

Learn why synthetic transaction monitoring, real-user monitoring, and endpoint monitoring technologies are the core of digital experience monitoring solutions empowering the user-centric enterprise

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Cloud Nodes_cp_light

End-to-End Visibility

Regain control over distributed and dynamic infrastructure with expanded IT monitoring from the user perspective.

Monitoring Use Cases_cp_light

Improve Productivity

Prevent performance issues with the SaaS, ISP, and cloud applications employees rely on.

Performance Analysis _cp_light

Actionable Insights

Measure user experience in context of business KPIs instead of technical metrics to support business goals.

Digital Experience Monitoring is Integral to IT Monitoring

In the 2020 Market Guide for Digital Experience Monitoring, we believe Gartner provides context on the value of DEM vendors, like Catchpoint, that leverage Synthetic Transaction Monitoring, Real-User Monitoring (RUM), and Endpoint technologies in a single solution. After reading the report, we believe you'll learn:

  • How the post-pandemic workplace is driving demand for solutions offering employee experience monitoring.
  • How DEM improves cloud and SaaS management by restoring end-to-end visibility.

  • How digital leaders turn to DEM vendors offering advanced data analytics that focus on business outcomes.
We provide a consumerized-style web experience both directly and via our APIs so users expect reliable access and fast performance. That makes it table stakes to understand the customer experience, and Catchpoint plays an increasingly valuable role in helping Box achieve that.""

Dan Dennhardt

Senior Product Manager


See Why Customers Trust Catchpoint Digital Experience Monitoring


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Gartner, "Market Guide for Digital Experience Monitoring", Federico De Silva, Charley Rich, and Josh Chessman, 25 August 2020. 

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