The Help Desk is often at the front lines of the impact a poor digital experience can have on employees. In this eBook, learn about five ways Catchpoint can help corporate IT and Help Desk teams avoid fire drills using Catchpoint Endpoint Monitoring. Topics covered include:
Detecting degradations before they become major issues that impact entire your entire workforce.
Monitoring your entire service delivery chain to isolate the part of the delivery chain (endpoint, local network, Internet, SaaS application) impacting performance.
Viewing device and network health with recommended actions on how to resolve issues without calling the Help Desk.