Norwegian Cruise Line
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Norwegian Cruise Line Holdings, which owns and operates three different cruise brands – Norwegian Cruise Line, Oceania Cruises, and Regent Seven Seas Cruises – uses full ecommerce capabilities on their websites, allowing between 3,000 and 4,000 daily users to browse different cruise options, customize their trips, and book their tickets directly on the site.
Find out how Catchpoint’s customizable analytics and innovative alerting system enabled Norwegian Cruise Line achieve a consistent availability goal of at least 98%, something they were unable to do with their previous vendor.
"Since switching to Catchpoint, our reliability has improved and remained at a high level. Prior to working with Catchpoint, we dedicated significant time to examining errors that were not related to our website. Catchpoint is now saving our team time and resources wasted on troubleshooting on false positive."
– Web Operations Administrator at Norwegian Cruise Line