trivago is a global hotel search platform. Its customers can get access to approximately 1.3 million hotels in over 190 countries and the platform itself is accessed globally via 55 localized websites and apps in 33 languages.
Faster response to customers is vital and trivago thrives on how it can analyze and extract performance insights from digital experience data collected globally from its sites and systems in real time. Catchpoint gives trivago invaluable business insights into how well or not it is meeting its targets to be the fastest hotel search site for travelers globally.
"You can only improve what you can measure and digital end-user perspective monitoring and analytics from Catchpoint is an important piece to how we improve performance. Using their global monitoring nodes, we are assured of full visibility of how our services and systems are really delivering hotel search services internationally."
– Performance Lead at trivago