TATA CLiQ, a subsidiary of the multinational conglomerate TATA Group, is an omnichannel ecommerce platform that integrates online and offline retail services. To serve its customers and partners, TATA CLiQ built a complex technology stack which could provide a single view of orders, stock, and customers across online and store channels, thereby providing their 2.5 million daily customers with a seamless shopping experience.
"The number of nodes that Catchpoint has throughout India on different ISPs was better than the other tools that we evaluated, as was the support and reporting services. As a tool, we found it more usable and user-friendly than anything else we evaluated."
– Head of QA Technology at TATA CLiQ