eCommerce Web Performance Results

Thanksgiving Weekend, 2014

The rapid influx of online shoppers on Black Friday and Cyber Monday has made it more difficult to meet the increasing expectations of users.

We tested the leading eCommerce websites in the U.S. during the 2014 holiday shopping season to see how high traffic volumes impacted their performance, as well as comparisons to last year.

Key Findings:

  • The median document complete and webpage response times were both significantly slower than 2013 for both mobile and desktop.
  • Thanksgiving Day online sales increased by 14.3 percent, while Black Friday sales were up 9.5 percent.
  • A major online retailer suffered an outage that lasted two and a half hours.

Download eCommerce Web Performance Results from Thanksgiving Weekend, 2014 to access the full study.


Case Study: Ask.com- Catchpoint

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