The 5 Ways Digital Experience Monitoring Can Save Your Online Retail Business
81% of online shoppers indicated they’ve gotten frustrated with slow-loading websites and mobile apps, according to a 2016 study Catchpoint commissioned from the Harris Poll. Making matters worse, 76% of frequent online shoppers said they’d avoid making purchases from poor-performing sites and apps again. The stakes are high for online retailers and wielding website monitoring tools could keep shoppers happy and converting.
This eBook discusses the points during the path to purchase where problems may occur and how digital experience monitoring can help.
This ebook covers:
End user experience monitoring strategies mapped to each stage of a shopper's online buying journey
Best practices for monitoring multi-step transactions
Ensuring APIs aren't a weak link in your buying process
Understanding performance impact on shopping cart abandonment