Protecting Your Digital Brand by
Protecting Your End-User Experience

On-Demand Webinar

 

 

A new and changing digital landscape requires a new and changing strategy to monitor it. Interactions with customers are no longer simple exchanges, but rather complex, multi-faceted processes that offer up as many opportunities to “wow” an end user as to fail them digitally.


Mehdi Daoudi, CEO of Catchpoint, has seen first-hand the negative consequences to businesses in the wake of performance failures that cause end users to flee from their check-out carts, cancel their subscriptions, or take their money to a competitor instead.


Key takeaways:

  • How to mitigate the risk of a digital transformation and protect your brand and revenue
  • Adapting IT toolsets to cover all digital experiences and proactively resolve issues
  • Contending with non-traditional performance factors with 24/7 monitoring across all locations