AMA (ASK ME ANYTHING) LIVE

OUTAGE!

RESPONDING TO TECH’S WORST NIGHTMARE

P0, Sev1, or {insert your label for “royally screwed”}...your service just went down. Ask the incident management experts how to quickly restore service and prevent future outages.

November 16

3 pm ET

View On-Demand

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Who's on the panel?

Jason Hand

DevOps Evangelist

BIO

Jason Hand

Jason Hand is the DevOps Evangelist at VictorOps and author of the O'Reilly book "ChatOps: Managing Operations from Group Chat" as well as "ChatOps For Dummies". A core organizer for DevOpsDays Rockies as well as host to many DevOps and IT Management Meetups and events around the country, Jason enjoys speaking on topics such as: Modern Incident Management, Learning From Failure, and of course, ChatOps.

Heather Mickman

Senior Director of Platform Engineering

BIO

Heather Mickman

Currently working on building the platforms used by software engineers at Target, Heather has 20+ years of IT experience which includes consulting large Fortune 50 companies on Supply Chain approach, implementing warehouse automation technologies, running large Ops organizations, and building enterprise API programs. She has a passion for technology, building high performing teams, driving a culture of innovation, and having fun along the way.

J. Paul Reed

Founder of Release Engineering Approaches

BIO

J. Paul Reed

J. Paul Reed is the founder of Release Engineering Approaches, a consultancy incorporating a host of tools and techniques to help organizations “Simply Ship. Every time.” Paul has worked across a number of industries, from financial services to cloud-based infrastructure, with teams from 2 to 2,000 on everything from tooling, operational analysis and improvement, and team culture transformation to business value optimization. He speaks internationally on release engineering, DevOps, operational complexity, and human factors and is currently a Masters of Science candidate in Human Factors & Systems Safety at Lund University.

Andrew Smirnov

Performance Engineer at

BIO

Andrew Smirnov

Andrew is a performance engineer at Catchpoint and the host of the previous two AMAs on HTTP/2 and DevOps & SRE. Prior to Catchpoint, Andrew dealt with real-time media for Skype while working at Microsoft. In addition to being a frequent speaker on the Catchpoint speaking circuit, Andrew helps enterprise clients with their testing strategy and provides visibility into the performance and availability of their applications.

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*Event sponsors include Catchpoint, O’Reilly Media, and VictorOps.