Putting End User Experience Monitoring Metrics to Work

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Organizations today are measuring hundreds or thousands of metrics, but what makes a good metric? How do you use those metrics to make improvements to your applications and services? How does the data fit into the overall success of the business? End user experience monitoring yields massive amounts of data, all of which is useless if it is not actionable or managed properly. 

Join Catchpoint’s Director of Product & Solution Marketing, Dawn Parzych, as she shares how metrics impact decision-making everywhere. From collecting data at the individual user experience level, to defining thresholds and alerts at the team level, to conveying the impact of EUEM across the organization.

Key Takeaways:

  • Managing end user experience monitoring data
  • Monitoring vs. Observability -- what's the difference?
  • What makes a good metric and how to showcase data
  • How do you gather the right metrics (proxy vs. vanity)
  • Launching a data-backed monitoring strategy