SaaS is experiencing a boom in popularity as companies increasingly rely upon it to deliver apps and IT services, but this growth is accompanied by a rise in expectations for availability and performance. Companies leveraging SaaS are demanding improved uptime and responsiveness to deploy their mission-critical, strategic enterprise apps in the cloud.
This custom report explores the state of SaaS performance, examining several of the key challenges SaaS providers currently face or will face in the near future due to increasing complexity.
The cost of poor performance to SaaS providers including service level penalties, personnel, and churn
The negative brand impact of user dissatisfaction
The biggest infrastructure challenges to delivering SaaS applications
The "must-haves" in tools that monitor and manage SaaS application performance